About the Role
BSS Implementation and Management:
Oversee the selection, implementation, and integration of BSS applications and platforms.
Manage vendor relationships to ensure timely delivery and quality of services.
Define and enforce BSS governance processes for change management, release management, and incident resolution.
Manage the Development, Delivery, Testing and Deployment of Products and Services in co-ordination with the BSS vendor.
Manage and Assign the priorities for delivery
Operational Excellence:
Ensure high availability, performance, and security of BSS systems.
Establish key performance indicators (KPIs) to monitor BSS effectiveness and identify areas for improvement.
Lead the troubleshooting and resolution of complex BSS issues.
Team Leadership:
Build and mentor a high-performing team of BSS professionals.
Foster a culture of innovation and continuous improvement.
Allocate resources effectively to meet project deadlines and operational demands.
Budget Management:
Develop and manage the BSS budget, including capital expenditures (CAPEX) and operating expenses (OPEX).
Track and report on BSS expenditures and return on investment (ROI).
Requirements
a) Education:
Bachelor’s degree in computer science, Information Technology, or a related field.
A master’s degree in business administration (MBA) or a relevant technical field is a plus.
b) Experience
7+ years of experience in the telecommunications industry with a focus on BSS.
3+ years of experience in a leadership role managing BSS teams and projects.
Proven track record of successful BSS implementations and transformations.
c) Technical Skills
Deep understanding of BSS architecture, components, and technologies (CRM, billing, order management, revenue assurance).
Familiarity with industry standards and best practices (e.g., TM Forum).
Experience with cloud-based BSS solutions is a plus.
d) Leadership Skills:
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to influence and collaborate with stakeholders at all levels.
Strategic thinker with a focus on results.
e) Additional Considerations:
Certifications: Relevant certifications (e.g., TM Forum, ITIL) are a plus.
Compensation: Competitive salary and benefits package.
Location: This role may be based in a corporate office or offer remote work flexibility.
Deadline: 2024-09-21 14:37:16
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About the Company