About the Role
The infrastructure intern provides support in various tasks and projects, gaining practical
experience in the field of information technology. They assist in troubleshooting technical issues, maintaining IT infrastructure, and contributing to the overall efficiency of the organization technology resources.
Duties and Responsibilities
Assist end-users with technical issues, including hardware and software problems
Troubleshoot and resolve enterprise IT related problems.
Provide basic technical assistance via phone, email, or in person.
Help with routine maintenance and updates of computing systems and software
Perform system backups and data recovery procedures
Install, configure, and update software and operating systems.
Maintain documentation of hardware and software inventory.
Create and update IT procedures, manuals, and knowledge base articles
Support IT projects, including upgrades, migrations, and new technology
implementations
Research and evaluate emerging technologies and make recommendations.
Requirements and qualifications
Must have hardware administration certifications in any of the hardware vendors like
Oracle, IBM, HP, NetApp or Dell/EMC
Hardware knowledge of servers and enterprise storage systems
Must have System Administration knowledge of either Red Hat Linux or at least one of
the Unix Operating Systems e.g. Oracle Solaris or IBM AIX. Those with extensive Linux
Requirements
Must have knowledge in virtualization solutions like VMWare or Hyper-V
Must be willing to work at odd hours as work demand
Ability to write reports such as Root Cause Analysis
Must have good customer relations
A Bachelor’s Degree in Computer Science, Information Systems or any relevant field
Graduated within the past 4 years
Remuneration
An attractive package will be offered to successful candidates, commensurate with skills and experience.
Interested candidates should send their cover letter, CV and other required information via the “Apply” button below.not later than 7th September 2024.
About the Company
Sparc Systems Limited is a leading multi-product and multi-division system integration company operating across Africa with 5 physical offices spread across Malawi, Zambia, and Rwanda. We have a history of successful implementations and IT support services in 10 African countries. Our engineers are well certified and have vast experience across Africa. Our customer base includes the Financial sector, the Telecommunication sector, and government just to mention a few.